Data Protection Policy

123kyat Privacy Policy

This page clearly explains how we collect, manage, and protect your personal information. Earning players' trust is our core responsibility.

Last updated: 30 October 2026

Introduction — What This Policy Covers

By accessing and using the 123kyat platform, you are considered to have agreed to the terms of this Privacy Policy.

Purpose of This Policy

This document explains how personal information is handled on the 123kyat website (https://123kyat.mom). Protecting the personal data of players in Myanmar is our top priority, and we put this into practice through SSL encryption and strict data management procedures.

This policy applies to the 123kyat website, mobile website, and any digital service supported by 123kyat. Please note that some services not covered by the actions in this policy may exist — for example, services provided by third-party payment processors.

Data Controller

123kyat, which owns and operates this website, is the responsible data controller for your personal information. For any questions regarding data protection, please contact [email protected].

Information We Collect

We collect only the information that is strictly necessary to provide our service, manage player accounts, and meet legal requirements.

Data Type Examples Collection Method
Registration Information Name, date of birth, email address, contact number Provided directly by the player during registration
Financial Data KBZPay / Wave Money / AYA Pay / CB Pay Deposit & Withdrawal History Automatically recorded when a payment is made
Game History Games, betting history, bonus usage Recorded when playing on the platform
Technical Data IP address, browser type, device data, cookies Automatically collected when visiting the website
Communication Data Customer support contact history When contacting via live chat / email
Usage Data Pages viewed, time spent, clicks Analytics tracking

Information We Do Not Collect

We never collect the following information —

  • Full card numbers (these are handled by payment providers)
  • Bank login credentials
  • Health or religious information
  • Ethnicity or political data

How We Use Your Information

We only use the data we collect for the purposes clearly stated here.

To Provide Our Services

  • Account registration and management
  • Processing deposits and withdrawals
  • Issuing bonuses and cashback
  • Providing VIP-level services
  • Delivering customer support

Security and Fairness

  • Preventing fraud and unauthorized access
  • Verifying account identity
  • Checking that players are 21+
  • Detecting financial irregularities

Service Improvement

  • Surveys to improve the player experience
  • Website activity analysis
  • Data analysis to fix technical issues

Communications

  • Important account notifications
  • Payment confirmations
  • Bonus and promotion news (with consent)
  • Customer support responses

Cookies and Tracking Technologies

Our website uses cookies to improve the player experience and for security.

Essential Cookies

These cookies are required for the website to display correctly and to maintain your login session, so they cannot be turned off.

Performance Cookies

Used to analyze which pages visitors view and to improve our service. These cookies can be turned off, but some features may be limited as a result.

Functional Cookies

These remember your chosen language and display settings so your next visit is more comfortable.

Managing Cookies

You can control and delete cookies through your browser settings. However, please note that turning off essential cookies may prevent some features on our platform from working correctly. You can find out how to delete cookies in your browser's Help section.

Third Parties and Data Sharing

We never sell, rent, or commercially share your personal information. We only share it with third parties when strictly necessary to provide our services.

Authorized Third Parties

  • Payment providers — Only the financial data strictly necessary to process transactions with KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfer services is shared
  • Identity verifiers — Data required to carry out the KYC (Know Your Customer) process
  • Technology providers — Companies providing server hosting and analytics services
  • Customer support platforms — To provide 24/7 live chat support

When Disclosure Is Required by Law

When disclosure is required due to a court order, law enforcement request, or legal action related to financial crime prevention, we will act in accordance with the law and notify the player as far as possible.

Data Security Measures

We apply technical, administrative, and physical measures to protect your personal information.

SSL Encryption

All data transfers are protected with TLS/SSL encryption

Firewall Protection

Servers are protected with advanced firewall technology

Access Control

Data can only be accessed by staff with a legitimate need

Data Backup

Data is backed up regularly and stored in a secure location

Monitoring

Security is monitored 24/7 for any breaches

Staff Training

Training staff on personal data protection procedures

What happens in the event of a breach

If we become aware of a data breach, we will contain the threat as quickly as possible and notify those affected as soon as we can. We will clearly explain what happened, the potential impact, and the steps being taken.

Players' data rights

You have the following rights regarding your personal data. To exercise any of these rights, contact us at [email protected].

Right to access

You can request to view what data we hold about you

Right to correct

You can request that inaccurate or incomplete data be corrected

Right to erasure

You can request that your data be deleted, where permitted by law

Right to object

You can request to stop receiving marketing communications at any time

Right to data portability

You can request your data be provided in a readable file format

Right to restriction

You can request that data processing be temporarily limited for certain purposes

Data retention period

We do not retain data beyond the time needed to fulfil its purpose and meet legal requirements.

Account data

We retain your data for as long as your account remains open. After you request account closure, data that is not required by law will be deleted within a reasonable period. However, data we are legally required to keep — such as financial and transaction records — will be retained in accordance with legal requirements.

Financial records

Records of deposits, withdrawals, and payments will be retained for the full period required by law and financial regulations. These records cannot be deleted on a player's request alone.

Customer support records

Support communication records are kept for as long as necessary to provide assistance and resolve disputes.

Under 21 protection

For adults aged 21 and above only

The 123kyat platform is for adults aged 21 and above only. We do not intentionally collect data from or provide services to anyone under 21.

If we find that a player is under 21, their account will be closed immediately and their data deleted. If you are aware of an under-21 player using the platform, please notify us at [email protected].

Policy changes and notification

Policy updates

We may review and update this privacy policy from time to time. When significant changes are made —

  • An announcement will be posted prominently on the website
  • Registered players will be notified via their account email
  • The "Last updated" date on this page will be revised

Continuing to use the platform after a policy change means you accept the updated terms. If you do not agree with the changes, please contact us at [email protected].

Privacy protection quick answers

Common privacy protection questions from players

No. 123kyat will never sell, rent, or share players' personal information with third parties for commercial purposes. We only share data when necessary to process payments (with payment providers such as KBZPay, Wave Money, AYA Pay, and CB Pay) or when required by law.

Send an email from your registered email address to [email protected] with the subject line "Data Access Request". We will confirm receipt and arrange access to your data within the specified timeframe. This service is free of charge.

After account closure, data that is not required by law will be deleted within a reasonable period. However, data that must be retained by legal requirement — such as financial records — will continue to be held in accordance with applicable legal obligations.

You can request to stop marketing communications by contacting [email protected] with the subject "Unsubscribe". You can also do this through 24/7 Live Chat. Even after marketing communications are stopped, important account-related notifications will continue to be sent.

Yes. Payment data is protected with SSL encryption, and providers such as KBZPay, Wave Money, AYA Pay, and CB Pay operate their own security measures. Full card numbers are not stored on 123kyat servers — they are handled only on the payment provider's secure servers.

If essential cookies are disabled, some features (such as maintaining a login session) will not work correctly, and you may experience difficulties with gameplay and payments. If performance and functional cookies are disabled, most core services will still be available.

If you have any concerns or complaints about privacy protection, please contact us at [email protected]. You can also reach us through 24/7 Live Chat on the website. We take player privacy seriously and will work to resolve complaints clearly.

Have a question about your data?

Our customer support team is available 24/7 to help with any questions or requests about your personal data.

24/7 Live Chat
Contact us directly on the website