Frequently Asked Questions
123kyat FAQ — All questions answered in one place
Questions about withdrawals, claiming bonuses, playing live casino, and account security are all clearly answered on 123kyat's FAQ page.
123kyat has put together this FAQ page to answer each player's everyday questions as quickly and clearly as possible. The most common questions about payment methods, bonus terms, live casino games, and personal data protection are grouped by category. If you can't find the answer you're looking for here, you can reach us directly through our 24/7 Live Chat.
Withdrawals
A pending withdrawal request is normal. At 123kyat, withdrawals are typically completed within 5–30 minutes. However, if your account verification is incomplete or bonus wagering requirements have not been met, your withdrawal may be delayed. Contact Live Chat if you have any issues.
The minimum withdrawal amount at 123kyat is 30,000 Ks. You can withdraw via KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfer. Note that the minimum deposit amount is 10,000 Ks.
You must meet the wagering requirement before withdrawing bonus funds. For 123kyat's Welcome Bonus, you need to wager 25× the bonus amount before you can withdraw any winnings from the bonus. For example — if you receive a 20,000 Ks bonus, you must wager a total of 500,000 Ks.
Yes — 123kyat's withdrawal service runs 24 hours a day, every day. You can submit a request late at night or on holidays, and it is normally processed within 5–30 minutes.
If a withdrawal takes more than 30 minutes, first check the status of your request inside your account. If there is a problem, contact 123kyat's 24/7 Live Chat — the support team is available in Myanmar language.
Baccarat & Table Games
Yes — you can play 123kyat's live casino directly from your mobile browser. No app download is needed, and it runs smoothly on both Android and iOS. With a stable internet connection, the live dealer video will be clear and sharp.
Baccarat is a card game where you bet on the Player side, the Banker side, or a Tie. The side whose total card value is closest to 9 wins. The card calculations are straightforward, and you can try 123kyat's Live Baccarat in demo mode before playing for real money.
Yes — in live casino games, you can watch a real dealer dealing cards or spinning the roulette wheel via a live camera feed. Every game has a chat feature, so players and dealers can interact in real time, giving you a genuine casino experience.
Dragon Tiger is simpler than Baccarat. One card is dealt to the Dragon side and one to the Tiger side, and whichever card has the higher value wins. There are no complicated rules, which makes it popular with players who are new to live casino.
Yes — live casino games have minimum and maximum bet limits that vary by game. Higher-limit tables are available for VIP players. You can check the exact limits on the game page once you enter the game.
Member Offers
At 123kyat, you automatically receive a 100% First Deposit Bonus on your first deposit. For example — deposit 20,000 Ks and you get a 20,000 Ks bonus, giving you 40,000 Ks to play with. The maximum bonus is 300,000 Ks.
A wagering requirement is the total amount you must bet before you can withdraw winnings from a bonus. At 123kyat it is bonus × 25. For example — if you receive a 300,000 Ks bonus, you must wager 300,000 × 25 = 7,500,000 Ks before you can withdraw the bonus funds.
Generally, slots games count in full toward wagering. Whether live casino and football betting count is something you should check in the promotion's terms and conditions before you start, or ask via Live Chat — not every game contributes at the same percentage.
No — the Welcome Bonus is available once per account and applies to your first deposit only. From your second deposit onward, you can take advantage of 123kyat's bonus programs and VIP cashback offers.
Refer a friend to 123kyat and once they make their first deposit, you receive a bonus of 5% of your friend's first deposit amount (up to 20,000 Ks). On top of that, you also earn 0.2% of your friend's valid bets as a weekly commission.
Security & Privacy
Two-step verification (2FA) adds an extra layer of security to your login by sending a one-time OTP code to your phone in addition to your password. Turn it on in your account settings on 123kyat — even if someone gets hold of your password, they won't be able to log in without the OTP.
Your OTP code is a one-time code that protects your account. Never share it with 123kyat staff, friends, or anyone else. Scammers can use your OTP to log in and steal funds from your account, so keep it to yourself.
123kyat protects players' personal information and payment data with SSL encryption. Data is not shared with third parties and is handled in accordance with the platform's privacy policy. You can read the details in the Privacy Policy.
The official 123kyat website URL is 123kyat.mom. Sites with different numbers in the URL, a different domain ending, or only http instead of https may be fakes. Always check the address bar before logging in — if you are unsure, ask via Live Chat.
Still can't find an answer?
If you have a question that isn't covered in this FAQ, 123kyat's support team is available 24/7 in Myanmar language. Open Live Chat and ask right away.
Log in to 123kyat and contact Live Chat